Communication makes the world go 'round, not love as some famous song of yesteryear leads us to believe...... We have rather heated debates here in the office about terminology. For instance, we use the term "online catalog" as one of the search choices - what does this mean to you? We hope it means you are searching our online catalog of all library materials. So here we are in the midsts of website redesign and we have the opportunity to use terminology which is meaningful and which communicates so very clearly that you will know what everything means.....we hope.
A couple more examples to provide and get your input on: "research" - what would you expect to find when you click on this word? Would you even click on it? Ever? What about "programs & events" - what does this mean to you? Would other words make more sense than these 2 words?
These are challenging conversations we hold as we strive toward improvement. Are there other terms on our current site that drive you crazy; that should be changed?
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